These quality criteria and assessment guidelines are based on the Guidelines of European Technical Quality Criteria for Energy Efficiency Services developed by the QualitEE project (https://qualitee.eu/). They have been adapted for the UK market by incorporating feedback from stakeholder consultation and testing in pilot projects.
These quality criteria aim to address identified market barriers by improving trust, standardisation and the availability of information. They can be used by key stakeholders in the following ways:
Buyers – Project specification and business case development, procurement and contract management.
Energy Services Providers – Service development, quality management, customer guidance.
Financial Institutions – Investment assessment and management.